At Prokyonz, our priority is complete customer satisfaction. If you are dissatisfied with any of our products or services, please email us at support@prokyonz.com with the details of your concern. We strongly encourage customers to review all product/service information carefully before making a purchase.
To request a cancellation, please reach out to us using the Contact Us form or by emailing support@prokyonz.com. Customers may request cancellation within 15 business days of the original payment date. Requests submitted after the 15-business-day period will not be eligible for cancellation. Please note that cancellations do not entitle the customer to a refund; services will simply be discontinued/disabled.
We strive to deliver high-quality digital products and services. If you are not satisfied with the service received, you may request cancellation within the allowed period. However, refunds are not provided for any purchases made through Prokyonz.
If you face any issues, you may contact us at support@prokyonz.com. Our team will make every reasonable effort to resolve concerns within our operational capacity. Depending on the situation, we may offer free service extensions, feature adjustments, or other forms of non-monetary compensation. Approval of such compensation is solely at the discretion of Prokyonz.